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Internal Sales / Customer Service - Industrial Products

15/04/2025
16/05/2025
Permanent - Full Time
QLD
Manufacturing & Industrial,Sales

Applied Industrial Technologies is a global industrial distribution company.  We partner with over 4,000 world-class manufacturers and we are an industry-leading, value-added distributor of a variety of innovative and reliable industrial products. 

On a local level, with 33 locations throughout Australia and New Zealand, we specialise in a wide variety of industrial products including Power Transmissions and Bearings.  We are currently experiencing an exciting growth stage and we continue to be committed to our objective to be an efficient and effective supply chain manager of products and services. 

Job Description

Our Townsville Branch Manager is looking for a motivated and customer focussed professional to join the team. 

You will be the first point of contact for our customers.  You'll play a key role in managing relationships, managing orders and supporting our sales team to delivery outstanding service and solutions.

A little bit about the role:

  • Handle incoming calls and emails from customers
  • Attend to counter enquiries
  • Follow up customer quotes
  • Assist in converting customer quotes to sales
  • Process customer orders including sourcing, packing and despatch

Desired Skills and Experience

Here’s a bit about you:

  • You’re naturally a team player with a desire to provide exceptional customer service
  • You’ve got proven customer service experience, ideally in the industrial retail sector
  • You’ve got a strong mechanical aptitude
  • You’re great at multitasking and prioritising
  • You’ve got great interpersonal and communication skills

So why join Applied?

  • Genuine career development opportunities
  • You’ll have the full support of your team and the opportunity to constantly develop your skills and knowledge
  • Salary commensurate with experience
  • Additional earning potential with an attractive incentive scheme
  • Salary Continuance and Life Insurance

What are you waiting for?  We’re INTERVIEWING NOW for an IMMEDIATE START.

If we haven’t satisfied your curiosity yet, why not take a look at our websites to see our product offerings:  appliedau.com.au or appliednz.co.nz