We are seeking a motivated and customer-focused Internal Sales Representative to join our busy team. This role is ideal for someone who enjoys working in a fast-paced environment, building customer relationships, and delivering exceptional service.
Working closely with external sales representatives, warehouse staff, and suppliers, you will play a key role in supporting customers with enquiries, quotations, order processing, and product solutions.
Job Description
Key Responsibilities
Respond to customer enquiries via phone and email
Prepare quotations and follow up opportunities
Process sales orders accurately and efficiently
Maintain and develop strong customer relationships
Liaise with suppliers regarding pricing and availability
Support the external sales team
Assist customers with product selection and technical information
Work collaboratively with warehouse and operations teams to ensure timely delivery of orders
Maintain accurate customer and sales records
Desired Skills and Experience
About You
To be successful in this role, you will have:
Previous internal sales or customer service experience
Experience within industrial distribution, bearings, power transmission, fasteners, hydraulics, or related industries highly regarded
Strong communication and relationship-building skills
Excellent organisational and time management abilities
A proactive and positive attitude
Ability to work effectively in a team environment
Competent computer skills and experience using ERP systems preferred
What We Offer
Stable, long-term employment opportunity
Supportive team environment
Ongoing training and development
Competitive salary package
Opportunity to grow within the business
Apply Now
If you are a driven individual who enjoys customer interaction and wants to be part of a growing industrial business, we would love to hear from you.
Please submit your resume and cover letter outlining your experience and suitability for the role.
Applied Industrial Technologies is a global industrial distribution company. We partner with over 4,000 world-class manufacturers and we are an industry-leading, value-added distributor of a variety of innovative and reliable industrial products.
On a local level, with 33 locations throughout Australia and New Zealand, we specialise in a wide variety of industrial products including Power Transmissions and Bearings.We are currently experiencing an exciting growth stage and we continue to be committed to our objective to be an efficient and effective supply chain manager of products and services.
